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Process Documentation and Gap Report for a Mall

The Assignment

MaGC has a long standing association with this leading Business Group in UAE. MaGC has helped the Group document business processes in many of its business units. In this assignment, processes pertaining to the Finance Department of a Mall run by the Group were documented. There was a need to study the processes and identify the gaps to help streamline processes and strengthen internal controls.

MaGC™ Approach

MaGC™ team conducted detailed process study through structured interviews, discussion with stakeholders and process walkthroughs. Process gaps were identified, analysed and recommendations provided using MaGC™’s 3PT® framework.

The Output

The following were the delivered to the Client:

  • AS IS process document compliant with the group’s process documentation standards
  • Report on process gaps with recommendations.

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